Privacy Policy
Last updated: April 2026
1. Introduction
TEE (The Ecommerce Experts) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide, including:
- Name and contact details (email, phone number)
- Company name and job title
- Project requirements and specifications
- Payment information for billing purposes
- Communications with our team
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotations
- Deliver and support our services
- Process payments and maintain accounts
- Send relevant updates about projects and services
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity: To fulfil our obligations when you engage our services
- Legitimate interests: To improve our services and communicate with you
- Consent: Where you have explicitly agreed to receive marketing communications
- Legal obligation: To comply with applicable laws and regulations
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist with our operations (hosting, payment processing)
- Professional advisors (accountants, lawyers)
- Authorities when required by law
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at hello@theecommerceexperts.com.
9. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@theecommerceexperts.com
Address: London, United Kingdom